Pricing
Pricing
Simple monthly plans. Usage billed as you go.
No contracts or setup fees. Change plans or cancel anytime from your account.
Starter
Everything you need to start tracking calls.
- Full call tracking platform
- Recording, routing & reporting
- Google Ads & GA4 integration
- Pay-as-you-go usage
Pro
Usage included and lower rates for busier businesses.
- Everything in Starter
- $30/mo of usage included
- Lower per-minute & number rates
- Priority email support
Business
High volume, priority support, and concierge setup.
- Everything in Pro
- $150/mo of usage included
- Priority support
- Concierge setup with annual billing
Prices and usage rates are subject to change. We'll email you at least 30 days before any increase takes effect (carrier pass-through fees may change sooner).
How billing works
Plan fee
Your plan fee is charged when you sign up, then monthly or yearly. Annual billing gets 2 months free.
Usage
Numbers, minutes, texts, and add-ons are totaled and billed monthly. Pro and Business include $30 and $150 of usage every month.
Invoices & cards
View invoices, update your card, change plans, or cancel anytime from your account.
What counts as usage?
- Tracking numbers — a monthly charge per local or toll-free number
- Call minutes — inbound and outbound talk time on tracking numbers
- Text messages — per message sent or received
- Optional features — transcription, AI summaries, caller ID lookups, additional users
- Carrier fees — pass-through fees charged by phone carriers (for example, texting registration)
Usage rates (United States)
| Starter | Pro | Business | |
|---|---|---|---|
| Included usage | — | $30/mo | $150/mo |
| Local number | $3.00/mo | $2.50/mo | $2.50/mo |
| Toll-free number | $4.50/mo | $3.75/mo | $3.75/mo |
| Calls forwarded to your phone, local number | $0.055/min | $0.049/min | $0.049/min |
| Calls forwarded to your phone, toll-free number | $0.076/min | $0.067/min | $0.067/min |
| Calls answered or placed in the browser softphone | $0.028/min | $0.024/min | $0.024/min |
| Toll-free calls answered in the softphone | $0.048/min | $0.043/min | $0.043/min |
A call forwarded to your phone uses two connections (the caller to us, and us to you), which is why it costs more than a call answered in the browser softphone. Minutes are rounded up per call. Rates are rounded for display; you’re billed at the exact rate. Text messages, transcription, AI summaries, caller ID lookups, and carrier pass-through fees (such as texting registration) are billed per use at the rates shown in your dashboard. International numbers and calls vary by country. Prices and usage rates are subject to change. We’ll email customers at least 30 days before any increase takes effect (carrier pass-through fees may change sooner).
Billing questions
Is there a contract or setup fee?
No. All plans are month-to-month with no setup fee.
What happens if I cancel?
Cancellation takes effect at the end of your current billing period. Usage through that date is billed on your final invoice. Tracking numbers on canceled accounts are released and may not be recoverable, so ask us about porting numbers out first if you want to keep them.
What if a payment fails?
We’ll email you right away. If the balance isn’t paid within 7 days, call tracking is paused until it is — then it’s restored automatically.
Can I change plans?
Yes, anytime from your account. Your new usage rates apply from the change forward.
How does included usage work?
On Pro and Business, the first $30 or $150 of each month’s usage charges is covered by your plan. It’s applied automatically on your monthly invoice. Unused credit doesn’t roll over.
How does annual billing work?
Pay for 10 months and get 12. Your plan fee is billed yearly; usage is still billed monthly as you go.
Start tracking calls today
Set up in minutes. Month-to-month, cancel anytime.