Services

Services

Everything you need to track, answer, and learn from every call.

One platform for call attribution, recording, routing, texting, and reporting — with a team that can set it all up for you.

Call tracking & attribution

Assign a unique number to each marketing source — Google Ads, Google Business Profile, Facebook, print, radio, direct mail, billboards — or let dynamic number insertion (DNI) show a different number to each website visitor based on how they found you.

  • Source, campaign, keyword, and landing-page attribution for website callers
  • Local, toll-free, and vanity-style numbers
  • Number pools for keyword-level tracking on paid search
  • First-time vs. repeat caller identification
  • Works alongside your existing phone system — no hardware to install

Call recording, transcription & AI insights

Hear exactly what happened on every call. Recordings, transcripts, and AI-generated summaries help you coach staff, qualify leads, and find the questions customers ask most.

  • Automatic recording with optional caller disclosure message
  • Searchable transcripts and keyword spotting
  • AI call summaries and lead scoring
  • Tag calls as leads, sales, or spam — manually or automatically

You’re responsible for following call-recording consent laws where you and your callers are located. Our guide to recording laws is a good place to start.

Call routing & IVR

Make sure every caller reaches the right person — fast.

  • Business hours and holiday schedules
  • Phone menus (press 1 for sales, 2 for service)
  • Round-robin, simultaneous, and sequential ringing
  • Geo routing to the nearest location
  • Voicemail with email notifications and transcription
  • Whisper messages so your team knows which ad the caller came from

Text messaging

Send and receive texts from your tracking numbers, with every conversation attributed to its marketing source. Business texting in the U.S. requires carrier (A2P 10DLC) registration — we’ll help you through it.

Form & chat tracking

Capture website form submissions alongside calls and texts so you see every lead in one place, with the same source attribution.

Integrations

Send call data where you already work.

Google Ads

Import calls as conversions, including calls from website visitors who clicked an ad.

Google Analytics 4

Send calls to GA4 as events for full-funnel reporting.

CRMs & more

Connect HubSpot, Salesforce, and other tools, or use webhooks and Zapier-style automations.

Reporting

  • Calls by source, campaign, keyword, and landing page
  • Answered vs. missed calls and time-to-answer
  • Scheduled email reports for owners and clients
  • ROI reporting when you enter job or sale values

Self-serve by design

Everything is set up online: pick a plan, buy numbers, paste one tracking snippet, and connect Google Ads and GA4 from your dashboard. Step-by-step guides in Support cover each piece.

Want it done for you? Concierge setup is included with the Business plan when billed annually: we configure your numbers, website tracking, routing, and ad-platform connections for you.

Ready to see which marketing makes your phone ring?

Set up in minutes. Month-to-month, cancel anytime.